There is absolutely no reason a bus that leaves NYC at 9am shouldn't be able to make it to Greenbelt, MD at 1:15. The bus i was on didn't leave Baltimore until 1 o'clock.
That is just plain bad service. If you know that it's going to take longer, then you shouldn't be advertising the ride as taking 4 hours and fifteen minutes.
The drivers showed no urgency to get us where we needed to be on time and, even though we were late, and we sat around in Baltimore while they talked to each other.
Also, are Bolt Bus drivers not allowed to use a GPS?
Because there have been multiple times where i have looked up the fastest route and the bus driver has not taken it. To me that is backwards and needs to be corrected.
Product or Service Mentioned: Boltbus Bus Service.