Latest review first
BoltBus - Complaint
As I exited off of I 676 at the 30th St station bolt bus # 0803 cut me off on my driver's side. Coming off the shoulder at the fork where you exit to go to 30th St and I 76 east. He wrecklessly push me over when I honk he continued to force his bus in. At the 30th Street location I approached him requesting to speak to a manager. He told me I don't need to speak with anyone and called me a *** I called the company several times and no one seemed to follow up with my complaint
BoltBus - Complaint
Received an email offering restaurant.com certificate if I booked travel before Apt 1 for travel up to May 23. Cannot book beyond Apt 24. You should honor the reservation that I have been trying to make for May 23. Poor business practice.
Bolt Bus is a scam, not to mention their horrendous customer service. I do not write reviews but after I was required to pay $50 - cash ONLY (that was emphasized over and over) for the tickets I had previously purchased, to the driver to get out of New York, for what I...Read more
I didn't like
- Being forced to pay 50 cash for a ticket i already purchased
I'm on my way to DC today February 8, 2018, from NYC on the 12pm bus (No. 0845). I'm sitting at the very front (pretty empty bus) and deep in thought about the work I need to do w/ headphones on. The bus driver sees me sitting there and says: "You're not going to be on...Read more
I’m driving home with my family on I-95 North in Philadelphia 01/22/2018 2:20 PM Boltbus 0816 comes rapidly up close behind us. Then he switched lanes and did the same thing to the car in the other lane. He then maneuvered back into the lane that I was in now 1 car...Read more
I worked for them only 6 months, it was awful. Terrible hours and days off. Their buses are retired greyhound buses. Break down outside of eugene,or headed to portland,or left us stranded on north bound interstate 5 for over5 hours before help arrived. Lots of...Read more
BoltBus - Unsafe driving
On Tuesday December 19, 2017 at 1900hrs I was north on Interstate 95 at mile marker 85 in Aberdeen Maryland when bus #0922 merged into my lane forcing me to take evasive action from being hit. I hit my horn and the bus accelerated continuing to weave in and out of traffic nearly running other drivers off the road.
I didn't like
- Forcing me out of my lane
- Driver swerving in my lane
This is the second time I have witnessed/experienced a problem with Bolt Bus. Women passengers are bullied by drivers and treated disrespectfully. Drivers change routes without notifying passengers who have a right to know where the drivers are going in advance so they...Read more
BoltBus - Bus left us off at unplanned station.
We went up to NYC from Baltimore on Friday am Oct 20 parking our car at the Penn Station parking lot. Coming back on Oct 22 the bus driver told us the bus would not be allowed to drive to Penn Station because of the Baltimore marathon. We were left off at the Horseshoe Casino instead and had to take a cab back to Penn Station to pick up our car. The Baltimore Marathon was Saturday Oct 21, the streets were quiet and wide open. What a hassle! What incompetence!
I had a bus trip from Seattle to Portland leaving at 8:00am on 9/14/17. Unfortunately I missed the bus which lead to this email. I am a frequent customer of Bolt Bus services, and only seem to have this problem in Seattle (on 5th and Dearborn St.). Every time I am...Read more
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