BoltBus Reviews and Complaints
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What was your experience with BoltBus?
Customers don't like
- Rude supervisor
- Rude driver
- Late arrival
Customers like
- Price
- Convenience
- Prices
Boltbus cut me off and some others
Today at 5.30pm in Philadelphia a Boltbus cut me off and brushed my car. The driver then cut off another driver and then preceded to go through a red light. The driver was driving extremely recklessly.
BoltBus - Bus never showed up
My bus was to depart 11:45. The bus never came . When a call was made by another couple waiting , Boltbus stated the bus came at 12:45. You can not miss a big orange bus. It never came.
I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and had went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years...
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I was on a bus from New Haven to Boston with no AC today (14:15). It was above 100 degrees inside the bus for the entire 2 hours 15 minute drive. A few passengers have told the driver that the bus was very hot but he simply said there is nothing he could do. The driver...
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BoltBus - Horrible
Inside the bus is 100 degrees with no AC. Rude and poor customer service. Never again.
BoltBus - Its 92 degrees outside and the bolt bus has no AC to NYC
I am on the 9:00 bus to NYC , and we are in traffic with no AC
BoltBus - Left my iPad in the bus
I took the 12.45 bus from new York to green belt metro station.Reached md at 6pm.
I arrived right at 4:30p Bus Philly Ro New York and I placed my shipping bag on the steps while I tried to grab my ticket. I have a small frame and had two heavy bags. Brandwin yells get your bag off my steps!!!! And I replied you don’t have to be nasty. My ticket was...
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BoltBus - Smoking Driver
As a former smoker, I understand the urge. But as a former smoker it is extremely unpleasant to step on a bus, while showing a ticket in hand to a driver with cigarette in hand. If the need is that great... step away from the bus, have your cigarette and then deal with riders.....
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BoltBus - Very unprofessional driver
Unbelievablely disappointing when my husband and I have paid a fortune over a long weekend for our bus tickets. Our driver was very rude and unpleasant. On top of his terribly rude and unhelpful attitude he has he audacity to put his personal belongings on the front seats of the bus and told passengers they were not aloud to use them.