filters
State:
Show
City:
Show
Product:
Show
Show

BoltBus - Booked wrong date,booked 14th instead of 15th oct

it just happened maybe 10 minutes ago..tried contacting keep saying they're closed
#1381210
Reply to reviews
Show

BoltBus - Left phone

Left phone on bus i called customer service and they said i have to use my email and i have no phone i asked for another way he said NO that was the only way and disconnected the call
#1334425
Reply to reviews
Show

BoltBus - Terrible

Unprofessional drivers so much swerving I thought I was on a boat *** policies about tickets being exchanged when they are the ones late.
1.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1325175
Reply to reviews
The last few times I’ve used BoltBus. I have been faced with disrespectful drivers and bad customer service. I had a driver be 45 minutes late, another driver who close the door right in my face, looked me dead in the eye and pulled off. Customer service rep tell me to...
Read more
1.0
#1324221
Reply to reviews
Heading south on i5 just south of Chehalis Washington - Sunday July 29 about 4:30pm - watched driver of bus #0889 turn on signal and abruptly move from center to left lane cutting off driver. A few minutes later he did the same thing to me. His driving philosophy - if...
Read more
#1316243
Reply to reviews
Show

Boltbus cut me off and some others

Boltbus cut me off and some others
Boltbus cut me off and some others
Boltbus cut me off and some others
Today at 5.30pm in Philadelphia a Boltbus cut me off and brushed my car. The driver then cut off another driver and then preceded to go through a red light. The driver was driving extremely recklessly.
#1306279
Reply to reviews
Show

BoltBus - Bus never showed up

My bus was to depart 11:45. The bus never came . When a call was made by another couple waiting , Boltbus stated the bus came at 12:45. You can not miss a big orange bus. It never came.
#1298439
Reply to reviews
I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and had went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years...
Read more
2.3
I didn't like
  • Buses are old and run down
#1293350
Reply to reviews
I was on a bus from New Haven to Boston with no AC today (14:15). It was above 100 degrees inside the bus for the entire 2 hours 15 minute drive. A few passengers have told the driver that the bus was very hot but he simply said there is nothing he could do. The driver...
Read more
1.9
I liked
  • Convenience
  • Price
I didn't like
  • Rude driver
#1293219
Reply to reviews
Show

BoltBus - Horrible

Inside the bus is 100 degrees with no AC. Rude and poor customer service. Never again.
1.4
Details
Customer service
Level of Comfort
Price Affordability
Product or Service Quality
Value for money
#1292718
Reply to reviews