BoltBus Reviews and Complaints
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0
ISSUES RESOLVED
131
TOTAL REVIEWS
$15.2K
CLAIMED LOSSES
$608
AVG LOSS
4.2K
PAGE VIEWS
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Customers don't like
- Rude supervisor
- Rude driver
- Late arrival
Customers like
- Price
- Convenience
- Prices
BoltBus - Booked wrong date,booked 14th instead of 15th oct
it just happened maybe 10 minutes ago..tried contacting keep saying they're closed
BoltBus - Left phone
Left phone on bus i called customer service and they said i have to use my email and i have no phone i asked for another way he said NO that was the only way and disconnected the call
BoltBus - Terrible
Unprofessional drivers so much swerving I thought I was on a boat *** policies about tickets being exchanged when they are the ones late.
The last few times I’ve used BoltBus. I have been faced with disrespectful drivers and bad customer service. I had a driver be 45 minutes late, another driver who close the door right in my face, looked me dead in the eye and pulled off. Customer service rep tell me to...
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Heading south on i5 just south of Chehalis Washington - Sunday July 29 about 4:30pm - watched driver of bus #0889 turn on signal and abruptly move from center to left lane cutting off driver. A few minutes later he did the same thing to me. His driving philosophy - if...
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Boltbus cut me off and some others
Today at 5.30pm in Philadelphia a Boltbus cut me off and brushed my car. The driver then cut off another driver and then preceded to go through a red light. The driver was driving extremely recklessly.
BoltBus - Bus never showed up
My bus was to depart 11:45. The bus never came . When a call was made by another couple waiting , Boltbus stated the bus came at 12:45. You can not miss a big orange bus. It never came.
I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and had went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years...
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I was on a bus from New Haven to Boston with no AC today (14:15). It was above 100 degrees inside the bus for the entire 2 hours 15 minute drive. A few passengers have told the driver that the bus was very hot but he simply said there is nothing he could do. The driver...
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Similar to BoltBus
BoltBus - Horrible
Inside the bus is 100 degrees with no AC. Rude and poor customer service. Never again.
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