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I was on a bus from New Haven to Boston with no AC today (14:15). It was above 100 degrees inside the bus for the entire 2 hours 15 minute drive. A few passengers have told the driver that the bus was very hot but he simply said there is nothing he could do. The driver...
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1.9
I liked
  • Convenience
  • Price
I didn't like
  • Rude driver
#1293219
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BoltBus - Horrible

Inside the bus is 100 degrees with no AC. Rude and poor customer service. Never again.
1.4
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Customer service
Level of Comfort
Price Affordability
Product or Service Quality
Value for money
#1292718
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BoltBus - Its 92 degrees outside and the bolt bus has no AC to NYC

I am on the 9:00 bus to NYC , and we are in traffic with no AC
#1292379
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BoltBus in Greenbelt, Maryland - Left my iPad in the bus

I took the 12.45 bus from new York to green belt metro station.Reached md at 6pm.
#1289477
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I arrived right at 4:30p Bus Philly Ro New York and I placed my shipping bag on the steps while I tried to grab my ticket. I have a small frame and had two heavy bags. Brandwin yells get your bag off my steps!!!! And I replied you don’t have to be nasty. My ticket was...
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#1281640
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BoltBus in Baltimore, Maryland - Smoking Driver

As a former smoker, I understand the urge. But as a former smoker it is extremely unpleasant to step on a bus, while showing a ticket in hand to a driver with cigarette in hand. If the need is that great... step away from the bus, have your cigarette and then deal with riders.....
#1280616
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BoltBus - Very unprofessional driver

Unbelievablely disappointing when my husband and I have paid a fortune over a long weekend for our bus tickets. Our driver was very rude and unpleasant. On top of his terribly rude and unhelpful attitude he has he audacity to put his personal belongings on the front seats of the bus and told passengers they were not aloud to use them.
3.0
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Level of Comfort
Website
#1264336
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BoltBus - Bad experience

BoltBus - Bad experience
I am travelling from Newark to washington dc...I felt that the drive was not smooth...There ware sudden breaking and jerk breaking...Also honking...I fell down due to sudden and jerk breaking ...While using washroom My name is mukesh I am an Indian ...Visiting us on visitor visa
1.0
Details
Customer service
Product or Service Quality
Staff
#1259649
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BoltBus - Lost phone

I lost an Apple I phone on a Bolt buss yesterday 5/13. It was the buss that left NYC at 11:30 Am and arrived at union station. Please let me know if it is found. David Daniels 301 588 9296 {{Redacted}}
#1255701
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BoltBus in Greenbelt, Maryland - Never on time

Scheduled time of departure was 6am. Bus driver did not arrive until 6:25 (such an inconvenience). This is my 3rd time taking Bolt Bus, they are never on time!
#1233336
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