Product: Boltbus Bus Service Clear all filters (0 of 54 reviews match)
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I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and had went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years...
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2.3
Product
Boltbus Bus Service
I didn't like
  • Buses are old and run down
#1293350
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I was on a bus from New Haven to Boston with no AC today (14:15). It was above 100 degrees inside the bus for the entire 2 hours 15 minute drive. A few passengers have told the driver that the bus was very hot but he simply said there is nothing he could do. The driver...
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1.9
Product
Boltbus Bus Service
I liked
  • Convenience
  • Price
I didn't like
  • Rude driver
#1293219
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BoltBus - Its 92 degrees outside and the bolt bus has no AC to NYC

I am on the 9:00 bus to NYC , and we are in traffic with no AC
Product
Boltbus Bus Service
#1292379
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BoltBus - Bad experience

BoltBus - Bad experience
I am travelling from Newark to washington dc...I felt that the drive was not smooth...There ware sudden breaking and jerk breaking...Also honking...I fell down due to sudden and jerk breaking ...While using washroom My name is mukesh I am an Indian ...Visiting us on visitor visa
1.0
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Customer service
Product or Service Quality
Staff
Product
Boltbus Bus Service
#1259649
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BoltBus - Never on time

Scheduled time of departure was 6am. Bus driver did not arrive until 6:25 (such an inconvenience). This is my 3rd time taking Bolt Bus, they are never on time!
Product
Boltbus Bus Service
#1233336
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Bolt Bus is a scam, not to mention their horrendous customer service.I do not write reviews but after I was required to pay $50 - cash ONLY (that was emphasized over and over) for the tickets I had previously purchased, to the driver to get out of New York, for what I...
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1.0
Product
Boltbus Bus Service
I didn't like
  • Being forced to pay 50 cash for a ticket i already purchased
#1193034
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we waited for the bus, which was 2 Hrs late, & people were complaining, not knowing why?wish they would of called someone in the group, explaining what happened and when we should expect the bus to arrive. Than on the return way home from portland I noticed that I-5...
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5.0
Product
Boltbus Bus Service
I liked
  • Usually the bolt bus has been on time
  • Price
#1071922
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Every ticket should be a dollar because that's is all they're worth.Outlets? Yeah there are outlets in some of the seats. Working outlets? Nah, none of those. Clean the bus? Why would they do that, I'm pretty sure this built up dust I'm sitting next to is from 1985...
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1.0
Product
Boltbus Bus Service
#1055826
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BoltBus - DO NOT TAKE BOLT!!  HORRIBLE, RISKED PEOPLE'S LIVES, BROKR DOWN.
This is unacceptable and not only do I expect a full refund and then some, I will never ever take this company again. If you look up Bolt Bus reviews on Yelp, you'll see the same thing happened last week! Never thought I'd see the day I wish I'd taken a Chinatown bus!.
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Anonymous
May mckenzie

Bolt bus...first and last time...never again...you cannot schedule and have no drivers available...no reasons given...and left us in the cold waiting for over 40 minutes on ja...

1.0
Product
Boltbus Bus Service
I didn't like
  • Late arrival
  • Rude supervisor
  • Customer service department
#1049034
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I'm on Bolt Bus number 0871 on April 28, Boston to NYC, which has neither. Oh, and no AC today. 85 degrees in the cabin at least (an estimate). I sent them email asking for an explanation and they responded with "no refunds, read the disclaimers." I say to you, the...
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1.4
Product
Boltbus Bus Service
#1040482
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