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Unfortunately, I had an emergency on the day of travel and tried to reschedule my ticket. However, I was told that can only happen on the day of travel if it is done 3 hours prior to travel, and was told that it could not happen, and I would not be able to get a...
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Anonymous
Anonymous

OMG I just had the same issue this morning here in Greenbelt, MD. We have had some bad weather here in MD. My bus was suppose to leave at 615a today but myself and family mem...

#289709
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I had to ride stand by, having missed my bus while filing a crime report with NYPD. The Bolt phone operator wouldn't allow the fact that an emergency was the reason for my being unable to be on my scheduled bus let me exchange my ticket. She was totally inflexible....
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Anonymous
Cats

No refund on tickets that were not rescheduled 3 hours before travel. Excert of letter sent to Boltbus: \"I have selected to write this letter and post your feedback on ...

#261259
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On June 1, 2011, I was kicked off of a Bolt Bus going from Philadelphia to NYC because I had my service dogs (two mini-dachshunds weighing about 10lbs each) completely contained in their Sherpa travel bag that airlines approve for animal travel. I have been using Bolt...
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Anonymous
Msm

Two dogs? It is highly questionable that they are not pets. One dog would suffice for ADA. I doubt anyone would have questioned 1 dog as being service dog. You cannot have it...

Anonymous
Anonymous

Two dogs is not A service animal.There is no requirement to accommodate emotional support animals.What role are your animals trained to perform as service animals?I think you ...

#245352
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